Last Modified: November 3, 2026
These terms of use are entered into by and between you and Punt Group, LLC DBA iSoftpull and its affiliates (“iSoftpull,” “Company,” “we,” “our,” or “us”). The following terms and conditions, together with any documents expressly incorporated by reference (collectively, "Terms of Use"), govern your access to and use of our website (www.isoftpull.com) and/or a mobile application, each website and mobile application is collectively referred to as the “Website,” “Websites,” or “Site”) made available in the United States by us. These Terms of Use contain an arbitration clause and an agreement by you to waive your rights to participate in any class action lawsuit. (See “Arbitration Agreement and Class Action Waiver,” below).
By using the Site, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at https://staging-app.isoftpull.com/site/privacy, incorporated herein by reference, whether as a guest or a registered user.
You agree that we may collect your data as described in our Privacy Policy from you even though we may not be able to offer you any available products or services. If you voluntarily provide us with any information about yourself, you agree that we reserve the right to use that data for market analysis, advertising, or other commercial purposes.
If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use any of our products or services.
You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE, AND YOU MUST DISCONTINUE USE IMMEDIATELY.
The Company reserves the right to amend this Terms of Use document at any time and without notice to you. The most recent date on which the Terms of Use were revised appears above. If you access and/or use the Website following a revision of the Terms of Use document, it constitutes your acceptance of the Terms of Use as revised. You are expected to check this page each time you access this Website, so you are aware of any changes, as they are binding on you.
By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet.
Our Website, which includes any and all information, user interfaces, source code, reports, images, products, services, and data, as well as its underlying processes, related content, and generated data, may not be used for personal, family, household, informational, or non-commercial use. You may not copy, reproduce, sell, distribute, replicate, duplicate, relay, transmit, broadcast, or license our Website without our express written consent. Your use of our Website is not transferable by you to any other person or entity. Your access and use of our Website may be interrupted by, without limitation, maintenance of our equipment or networks, malfunction of our equipment or networks, or inadvertently by a third party or parties. We reserve the sole right to suspend or discontinue the availability of our Website at any time in our sole discretion and without prior notice or consent.
To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including, but not limited to, through the use of any interactive features on the Website, is governed by our Privacy Policy (https://staging-app.isoftpull.com/site/privacy), and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session.
We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time, in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.
The products and services described on the Website (“Service” or “Services”), including their terms, conditions, availability, or pricing, are subject to change at any time, without notice. Your eligibility for the products and services listed on the Website is subject to the final approval and acceptance of us or other third party offering the product or service. If you are invited to register on the Website for any products or services, you agree to provide accurate, true, current, and complete information about you as may be requested by the registration screens.
You further agree that any derivative works, improvements, inventions, or works developed by you based upon or relating to the Services or Websites of Company that involve a breach of these Terms of Use shall be owned by Company, and you hereby assign and agree to assign to Company such derivative works, improvements, inventions, or works.
The Company name, trademarks, logo and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors (“Marks”). You must not use such Marks without the prior written permission of the Company. All other names, trademarks, logos, product and service names, designs, and slogans on this Website are the property of their respective owners.
The Website, Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
To the extent you subscribe to a Company Service, Company grants you a fully revocable, limited, non-exclusive, non-transferable license to use the Service and Website, according to the Terms of Use. Except as expressly authorized by us in writing in an agreement with you, you shall not (a) distribute, publish, transmit or disseminate, in any form or by any means any part of the Services or Websites, (b) allow any third party to access the Services or Websites, (c) sell, sublicense, resell or otherwise transfer any of the Services or Websites, (d) reverse engineer or reverse compile any of the Services or Websites, or technologies used therein, (e) use any robot, spider, deep-linking or other process or tool, whether manual or automatic, to access, monitor, retrieve, data mine, reproduce or circumvent any portion of the Services or Websites, or (f) use the Services or Websites for anything other than your own personal commercial use.
Company Marks may not be used in connection with any Service or Website that is not Company’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Company or its affiliates.
Except as may be expressly stated on the Website, they may not be copied, transmitted, displayed, performed, distributed (whether for compensation or otherwise), licensed, altered, framed, stored for subsequent use, or otherwise used—in whole or in part—except to the extent expressly permitted by applicable law and then only with clear and conspicuous notice of the Company’s proprietary rights. However, you may download Content from the Website for your personal commercial use, so long as you do not remove or alter any copyright or other notice as may be contained in the Website content when downloaded or printed.
You are responsible for anything you transmit to or through our Site. You represent that your transmissions to us are and will be truthful, accurate, not misleading, offered in good faith, and that you have authority to transmit such information. In using this Website, you agree that it is solely your responsibility to avoid certain activities that we deem, at our discretion, to be prohibited. These prohibited activities include, without limitation:
We may establish on the Website links and pointers to websites that are operated and maintained by third parties (each, a “Third Party Site”). These links are provided solely as pointers to information on topics that may be useful to you. However, the establishment of any link to a Third Party Site is not a recommendation or endorsement by us of any products, services, information, goods, ideas, or opinions that may be found on any Third Party Site.
We make no warranties, either express or implied, concerning the content of any Third Party Site, including regarding the accuracy, completeness, reliability, or suitability thereof for any particular purpose. We do not warrant that any Third Party Site is free from any claims of copyright, trademark, or other infringement. We do not warrant that any Third Party Site is free from any viruses or other contamination.
You understand that Third Party Sites may have a privacy policy that is different from that of the Company and that Third Party Sites may provide less security than our Website. The choice to access a Third Party Site, or to purchase or otherwise use any of the products or services advertised or provided on a Third Party Site, is yours, in your sole discretion.
BECAUSE OF THE POSSIBILITY OF HUMAN AND MECHANICAL ERROR, AS WELL AS OTHER FACTORS, THE COMPANY IS NOT RESPONSIBLE FOR ANY ERRORS IN OR OMISSIONS FROM THE CONTENT MADE AVAILABLE ON THE SITE. YOU ACKNOWLEDGE THAT NEITHER WE NOR ANY OF OUR EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS, OR LICENSORS WARRANT THAT THE PRODUCTS, SERVICES, OR CONTENT ON THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE. ALL CONTENT IS PROVIDED “AS IS” TO THE USER OF THE WEBSITE, WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING THE WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY, FITNESS FOR ANY PARTICULAR PURPOSE, OR FREEDOM FROM COMPUTER VIRUSES.
THE INFORMATION CONTAINED IN THE SERVICES AND WEBSITE OR OTHER MATERIALS YOU MAY RECEIVE FROM COMPANY DOES NOT CONSTITUTE LEGAL, TAX, ACCOUNTING OR OTHER PROFESSIONAL ADVICE. COMPANY (AND ITS SUPPLIERS) MAKE NO WARRANTY THAT (I) THE SERVICES ARE ACCURATE, TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE; AND (II) ANY RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE RELIABLE.
IN NO EVENT SHALL THE COMPANY OR ANY OF ITS EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS, OR LICENSORS BE LIABLE FOR ANY DAMAGES, LOSSES, OR LIABLITIES INCLUDING, WITHOUT LIMITATION, DIRECT OR INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES, LOSSES, OR EXPENSES ARISING OUT OF OR IN ANY WAY CONNECTED TO THE USE OF THE WEBSITE, YOUR RELIANCE ON THE CONTENT, OR ANY FAILURE OF AVAILABILITY OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OF SYSTEM FAILURE, EVEN IF THE COMPANY OR ITS EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS, OR LICENSORS ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES, OR EXPENSES.
SOME JURISDICTIONS EITHER DO NOT ALLOW OR PLACE RESTRICTIONS UPON THE EXCLUSION OR LIMITATION OF DAMAGES IN CERTAIN TYPES OF AGREEMENTS; FOR THESE JURISDICTIONS, THE AFOREMENTIONED LIMITATION ON LIABILITY SHALL BE TO THE MAXIMUM DEGREE PERMITTED BY APPLICABLE LAW.
You agree to defend, indemnify, and hold the Company and its members, shareholders, directors, officers, employees, agents, and independent contractors harmless from and against all claims and expenses, including attorney’s fees, arising out of your violation of these Terms of Use or your misuse of the Website, its content, or any of the products or services provided through the Website.
These Terms shall be construed in accordance with the laws of the State of California, without regard to its conflict of laws rules.
In the event that any of the terms or provisions of these Terms of Use is held to be unenforceable, the remaining terms and provisions shall be unimpaired, and the unenforceable term or provision shall be modified or replaced with an enforceable term or provision that comes as close as possible to the intention of the term or provision deemed unenforceable.
The Company does not waive any of its rights under these Terms of Use unless the waiver is written and signed by a duly authorized representative of the Company. Any waiver of any breach of any provision of these Terms of Use shall not be construed as a waiver of any continuing or succeeding breach of such provision or a modification of the provision.
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court, to have a jury trial, and to participate in a class action. You and Company agree that, except as expressly provided below, all Covered Claims (as defined below) between you and Company, or any products or services offered through or in connection with the Website, will be resolved exclusively by binding individual arbitration, rather than in court. This arbitration agreement is intended to be interpreted broadly and is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq., and not any state law concerning arbitration.
Covered Claims. Covered Claims include, without limitation, any claim or dispute between you and Company whether based in contract, statute, rules, tort (including intentional torts, such as fraud), consumer protection, privacy, data security, lending, credit, marketing, website accessibility, communications, or any other legal or equitable theory. Covered claims also include disputes about the interpretation, applicability, enforceability, formation, scope, or validity of this arbitration agreement, including any claim that all or part of this arbitration agreement is void or voidable, except that any dispute regarding the enforceability of the class action waiver below will be decided by a court of competent jurisdiction.
Informal Dispute Resolution. Before either party initiates arbitration, the party asserting a claim must first send written notice describing the nature and basis of the claim, the requested relief, and sufficient information to evaluate the claim. Notices to Company must be sent to iSoftpull, 2270 Camino Vida Roble, Suite 1, Carlsbad, CA 92011, Attn: President, or to any other address that Company designates for legal notices. Company may send notices to you using the most recent contact information you provided. The parties will attempt in good faith to resolve the claim informally for at least thirty (30) days after notice is received. If the claim is not resolved during that period, either party may commence arbitration.
Arbitration Procedures. The arbitration will be administered by the American Arbitration Association or any other organization subject to Company’s approval (the “Arbitration Organization”). The arbitration shall be conducted under the then-current consumer rules of the Arbitration Organization and governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq., and not any state law concerning arbitration. You may get a copy of the rules of an Arbitration Organization by contacting the Arbitration Organization or visiting its website. The arbitrator shall apply applicable law. Any award by the arbitrator shall be in writing and will be final and binding on all parties, subject to any limited right to appeal under the Federal Arbitration Act. Judgment on the arbitration award may be entered by either party in the highest local, state or federal court having jurisdiction or before any administrative body.
Location and Fees. To the extent allowed by applicable law, arbitrations shall be conducted on a documents-only basis, without live testimony or oral argument. A single arbitrator shall hold a documents-only arbitration, if allowed by applicable law, or any arbitration hearing telephonically or by video conference or, if both you and Company agree, at a location in the judicial district where you live. Payment of arbitration fees will be governed by the Arbitration Organization’s consumer arbitration fee schedule and applicable law. Company will not seek to recover its attorneys’ fees or arbitration costs from you unless the arbitrator determines that your claim was frivolous or brought for an improper purpose, or unless applicable law permits such recovery. Any arbitration proceedings and awards shall be confidential and shall not be used in any other arbitration proceeding.
Exceptions. Notwithstanding this arbitration agreement, either party may bring an individual action in small claims court if the claim qualifies and remains in that court without the right to trial by jury or to assert class or representative claims. Either party may also seek temporary, preliminary, or permanent injunctive or other equitable relief in court to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidential information, or computer security rights, or to address unauthorized access to or misuse of the Website, our Services or Company systems.
Class Action and Jury Trial Waiver. You and Company agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general, or representative proceeding. Unless both you and Company agree otherwise in writing, the arbitrator may not consolidate more than one person’s claims and may not preside over any form of class, collective, consolidated, private attorney general, or representative proceeding. You and Company also waive any right to a jury trial for any claim, unless such waiver is unenforceable.
Mass Arbitration Procedures. If twenty-five (25) or more substantially similar arbitration demands are filed against Company by or with the assistance of the same law firm, group of law firms, organization, or coordinated counsel, the demands will be treated as related for purposes of administration and fees of the Arbitration Organization. The parties will cooperate in good faith to implement procedures designed to promote the efficient, fair, and prompt resolution of the related demands, which may include batching, bellwether proceedings, phased administration, or other procedures adopted by the arbitration provider or ordered by the arbitrator, provided that each claimant’s claim remains subject to individual resolution and no claim is arbitrated on a class, collective, consolidated, private attorney general, or representative basis without the parties’ written agreement.
Opt-Out Right. You may opt out of this arbitration agreement by sending written notice of your decision to opt out to iSoftpull, 2270 Camino Vida Roble, Suite 1, Carlsbad, CA 92011, Attn: President, within thirty (30) days after you first accept these Terms. Your opt-out notice must include your name, mailing address, email address, and a clear statement that you wish to opt out of arbitration. Opting out of this arbitration agreement will not affect any other provision of these Terms or any other agreement you may have with Company.
Severability and Survival. If any portion of this arbitration agreement is found to be unenforceable, that portion will be severed, and the remaining portions will remain in full force and effect, except that if the class action waiver is found to be unenforceable as to a particular claim or request for relief, then that claim or request for relief must proceed in court and not in arbitration. This arbitration agreement will survive termination of these Terms, termination of your account, and the end of your relationship with Company.
For further information, you may contact us by email at:
by telephone at:
760-579-6171
by U.S. mail to:
iSoftpull
2270 Camino Vida Roble, Suite 1
Carlsbad, CA 92011