Privacy Policy

Last updated: November 3, 2026

Punt Group, LLC DBA iSoftpull and its affiliates (“iSoftpull,” “Company,” “we,” “our,” or “us”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when you visit our website or engage with our consumer report services (collectively, the "Services"), and our practices for using, maintaining, protecting, and disclosing that information.

This policy applies only to information we collect:

  • When you visit our website;
  • When you sign up to request consumer reports from us;
  • When you request credit prequalifications; and
  • When you otherwise communicate with us.

It does not apply to information collected by:

  • Us through any other means, including on any other website operated by Company or any third party that does not link to this policy; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Services.

We may provide additional or different privacy policies that are specific to certain features, services, or activities.

Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with our Services or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time (see How We Retain Your Personal Data). Your continued use of the Services after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children's and Minors' Data

Our Services are not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.

The Personal Data That We Collect or Process

"Personal data" is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, home address, or payment information (for example, account information such as name, postal address, and email address, credit card number, or Social Security number).

The types and categories of personal data we collect or process include:

  • Identification and contact information, including name, address, Social Security Numbers, email address, phone number, and other contact information you provide us.
  • Payment information.
  • Device information, including your IP address, device identifiers, operating system and version, preferred language, hardware identifiers, browser type and settings, and other device information.

We also collect:

  • Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data.
  • Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Services.

How We Collect Your Personal and Other Data

You Provide Information to Us

We collect information about you when you provide it to us.

Automatically Through Our Services

As you navigate through and interact with our Services, we may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, and other tracking technologies, including details of your interactions with our Services, such as traffic data, logs, and other communication data, and which resources and Services features that you access and use.

Using automatic collection technologies helps us to improve our Services and to deliver a better and more personalized experience.

The technologies we use for this automatic data collection may include:

  • Cookies. A cookie is a small file placed on your device when you interact with the Services. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.
  • Web Beacons. Some parts of the Services may contain small electronic files known as web beacons (also referred to as clear GIFs, pixel tags, and single-pixel GIFs) that permit us, for example, to collect statistics on website use.

Additionally, service providers and third parties such as advertising partners and analytics companies may use automatic collection technologies to collect information about you or your device when you visit our website. The information they collect may be associated with your personal data, or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. If you disable or refuse cookies or similar tracking files, some Services features may be inaccessible or not function properly. Our website does not respond to Do Not Track signals.

From Business Partners and Service Providers

We may receive personal data about you from other sources and combine that with information we collect directly from you. Primarily, we receive personal data from consumer reporting agencies and other data sources to provide our Services. We may also obtain information about you from service providers that we engage to perform services on our behalf, such as analytics, security and anti-fraud services, and data brokers.

SMS/Text Messaging

If you provide your mobile number and consent to receive text messages from iSoftpull, we use it only to send the messages you agreed to receive. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out or HELP for assistance.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal data, to:

  • Provide you with our Services, including traditional consumer report and prequalification services.
  • Process payments.
  • Promote our Services, business, and offerings by publishing advertising on our own Services and by placing ads on third parties' services. We may use your information to model, segment, target, offer, market, and advertise our Services.
  • Improve our Services and develop new Services.
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • Fulfill any other purpose for which you provide it or that we describe when you provide the information.

Who We Disclose Your Information To

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may also disclose personal data that we collect, or you provide as described in this privacy policy:

  • To our customers and our data sources.
  • To contractors, service providers, and other third parties we use to support our organization.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by iSoftpull is among the assets transferred.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Service, Website Terms of Use, or other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our organization, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  • To others to fulfill the purpose for which you provide it or that we disclosed to you when you provided the information.

We only provide information to third parties for marketing or research purposes in aggregated or de-identified form.

How We Protect Your Personal Data

We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. We maintain the confidentiality and security of personal information under this Policy, including Social Security Numbers. We prohibit the unlawful disclosure of such information. We restrict access to such information to those with a need for the information.

However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Services. In particular, email, texts, and chats sent to or from the Services may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.

The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.

How We Retain Your Personal Data

We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Services, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be securely deleted, destroyed, or de-identified.

Changes to Our Privacy Policy

We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last updated is identified at the top of the page. We will notify you of changes to this policy by updating the "last updated" date and posting the updated policy on the Services. We may email or otherwise communicate reminders about this policy, but you should check our Services periodically to see the current policy and any changes we have made to it.

Contact Information

To exercise your rights or ask questions or comment about this privacy policy or our privacy practices, contact us at:

2270 Camino Vida Roble, Suite 1
Carlsbad, CA 92011

info@isoftpull.com

or via our toll-free number:

760-579-6171